How long does shipping take?
Most orders arrive within 7–15 business days, depending on the product and destination.
How can I track my order?
You will receive tracking information by email once your order ships.
Can I cancel or change my order?
Contact us as soon as possible. We may not be able to make changes after the order is processed.
What is your return policy?
Please check our Return and Refund Policy for full details.
How can I contact Velix?
Use our Contact Us page, and we will respond within 1–2 business days.